Hybrid Service Designer – Public Sector & UCD

Informed Solutions Limited; Altrincham; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Private Health Care Cover

Sabbatical Leave Scheme

Company Pension Contribution

Generous referral scheme

Job summary

Informed Solutions Limited in Altrincham/London hybrid offices is seeking a Service Designer to expand our user-centred design team and deliver inclusive services for public sector challenges.

You will work with senior colleagues to create end-to-end services that prioritise user needs, accessibility, and client goals, contributing to knowledge sharing and best practices within our design community.

Qualifications

• Experience designing and delivering user-centred solutions in complex service environments.
• Ability to work effectively with senior designers, technical colleagues, and delivery teams.
• Skilled at undertaking research and analysis to inform design decisions.
• Strong visual and verbal communication skills to convey complex ideas.
• Familiarity with consultancy delivery in public sector contexts is desirable.
• Ability to coach junior colleagues and contribute to a practitioner community.

Responsibilities

• Plan and undertake research, analysis, and design activities with senior colleagues.
• Collaborate with senior and lead designers to produce artefacts and present findings.
• Work closely with engineers, data scientists, and business analysts to ensure deliverable designs.
• Support Delivery Managers with plans, risks, and robust estimates for technical work.
• Maintain up-to-date practitioner skills through training and accreditation.

Skills

User-Centred Design

Collaboration

Research & Analysis

Communication

Public Sector & Consultancy Experience

Mentoring & Knowledge Sharing

Job description

Informed Solutions Limited in Altrincham/London hybrid offices is seeking a Service Designer to expand our user-centred design team and deliver inclusive services for public sector challenges.

You will work with senior colleagues to create end-to-end services that prioritise user needs, accessibility, and client goals, contributing to knowledge sharing and best practices within our design community.