Impact-Driven Service Designer (Hybrid)

Informed Solutions; Altrincham; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Career development opportunities

Health and wellbeing plan

Hybrid working

Private health care cover

Life assurance cover

Gym membership

Monthly office lunch

Onsite massage sessions

25 paid working days holiday per year

Sabbatical leave scheme

Enhanced maternity and paternity leave

Company pension contribution

Profit share scheme

Payment of professional subscriptions

Referral scheme

Job summary

A leading digital transformation consultancy in the UK is seeking a skilled Service Designer to design and deliver complex, user-centred services. You will work in a dynamic environment with a focus on solving challenging public sector problems. The ideal candidate will have experience in user-centred design and excellent collaboration skills. This role offers a competitive salary and a range of benefits including a hybrid working model.

Qualifications

• Experience designing and delivering user-centred solutions in complex service environments.
• Ability to work effectively with senior designers, technical colleagues, and delivery teams.
• Skilled at undertaking research and analysis to inform design decisions.
• Strong visual and verbal communication skills.

Responsibilities

• Plan and undertake research, analysis, and design activities.
• Collaborate with designers to produce and maintain design artefacts.
• Work closely with technical colleagues to ensure designs are deliverable.
• Support Delivery Managers in executing activities in line with plans.

Skills

User-Centred Design (UCD)

Collaboration

Research & Analysis

Communication

Public Sector & Consultancy Experience

Mentoring & Knowledge Sharing

Job description

A leading digital transformation consultancy in the UK is seeking a skilled Service Designer to design and deliver complex, user-centred services. You will work in a dynamic environment with a focus on solving challenging public sector problems. The ideal candidate will have experience in user-centred design and excellent collaboration skills. This role offers a competitive salary and a range of benefits including a hybrid working model.