Hybrid Service Delivery Coordinator – Housing Operations

Midland Heart; Birmingham; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading housing organization in Birmingham is seeking a detail-oriented Service Delivery Coordinator to join their Property Services team. This role involves providing essential administrative support, responding to queries from stakeholders, and managing documentation. The ideal candidate will have experience in administrative roles, proficiency in Microsoft Excel, and a commitment to excellent customer service. This position allows for hybrid working after training, making it a great opportunity for career growth.

Qualifications

• Some professional work experience, ideally in a target driven or administrative role.
• Experience using a range of Microsoft packages including Excel.
• Detail-oriented with effective workload management.
• Confident in interacting with customers/stakeholders.

Responsibilities

• Provide vital administrative support to the Property Services team.
• Respond to property investment related queries.
• Ensure relevant certifications for completed works.
• Process orders, invoices and other documentation.
• Manage digital records and input data accurately.

Skills

Attention to detail

Interpersonal skills

Customer service

Microsoft Excel

Job description

A leading housing organization in Birmingham is seeking a detail-oriented Service Delivery Coordinator to join their Property Services team. This role involves providing essential administrative support, responding to queries from stakeholders, and managing documentation. The ideal candidate will have experience in administrative roles, proficiency in Microsoft Excel, and a commitment to excellent customer service. This position allows for hybrid working after training, making it a great opportunity for career growth.