Hybrid Senior Business Relationship & Digital Transformation Advisor

Cyfoeth Naturiol Cymru / Natural Resources Wales; Wales; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Civil Service Pension Scheme offering

28 days annual leave, rising to 33

generous leave entitlements

commitment to professional development

health and wellbeing benefits

weekly wellbeing hour

Job summary

Natural Resources Wales (NRW) seeks an experienced digital professional to join the Business Relationship Management team and shape the future of digital services for Wales. The role provides strategic leadership across Digital, Data and Technology (DDaT) initiatives, aligning proposals with NRW priorities and wellbeing objectives.

You will translate strategies into practical project opportunities and work with senior stakeholders and partners, including Microsoft.

Qualifications

• Degree in a relevant Digital, Data and Technology discipline or equivalent professional experience.
• Significant experience in business relationship management, digital transformation, business analysis or technology-enabled change.
• Extensive experience of developing, prioritising and shaping complex projects, programmes, business cases or digital initiatives.
• Strong understanding of cloud technologies, digital platforms and modern technology architectures.
• Experience of influencing senior stakeholders and building effective relationships across organisational and partner boundaries.
• Strong analytical, communication and problem‑solving skills, with the ability to translate complex technical information into clear business outcomes.
• Knowledge and practical application of Agile and ITIL principles, together with experience of governance, risk and continual improvement practices.
• Experience of leading and mentoring specialist staff through professional or matrix management structures and maintaining awareness of emerging technology and industry developments.

Responsibilities

• Develop and maintain strategic relationships across NRW, suppliers and partners to understand business priorities and ensure digital products and services deliver organisational value.
• Lead the identification, analysis, prioritisation and development of digital opportunities, project proposals and business cases aligned to NRW strategies and objectives.
• Provide expert technical advice and recommendations to senior stakeholders, supporting decision‑making, investment planning and organisational change.
• Lead business analysis activities to investigate complex challenges, identify opportunities for improvement and develop practical solutions.
• Research emerging technologies, industry best practice and supplier roadmaps, identifying opportunities, risks and innovations relevant to NRW.
• Ensure proposed solutions meet architecture, security, governance and service management standards, promoting continual improvement and value for money.
• Identify, assess and manage technical, operational, financial and reputational risks associated with projects, services and technology investments.
• Lead, mentor and influence specialist and technical colleagues through matrix management arrangements, promoting collaboration, capability development and successful delivery.
• Undertake health and safety duties and responsibilities appropriate to the post.
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post.
• Be committed to your own development through the effective use of your personal development plan (Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.

Skills

BRM experience

Digital transformation

Business analysis

Project shaping

Cloud technologies

Stakeholder management

Agile & ITIL

Leadership & mentoring

Strong communication

Analytical thinking

Education

Digital/Tech degree

Job description

Natural Resources Wales (NRW) seeks an experienced digital professional to join the Business Relationship Management team and shape the future of digital services for Wales. The role provides strategic leadership across Digital, Data and Technology (DDaT) initiatives, aligning proposals with NRW priorities and wellbeing objectives.

You will translate strategies into practical project opportunities and work with senior stakeholders and partners, including Microsoft.