Hybrid Sales Support & Campaign Coordinator

Bauer Media Outdoor; Birmingham; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid work setup

25 paid holidays

Company pension (8%)

Healthcare Cash Plan

Life Insurance

Cycle to Work Scheme

Travel/season ticket loans

Employee volunteering days

Job summary

Bauer Media Outdoor UK is a leading Out of Home media and infrastructure company with a nationwide footprint. The role provides full pre- and post-sales support to our Direct Sales teams and clients, ensuring adherence to procedures and timely execution of campaigns.

You will plan campaigns, present insights for client recommendations, coordinate artwork and orders, and maintain proactive communication to drive successful campaigns.

Qualifications

• Provide pre- and post-sales service following company procedures.
• Plan customer campaigns using internal tools and systems.
• Present insights to support sales and client recommendations.

Responsibilities

• Assisting Direct Sales teams and clients throughout the pre-and post-sales process, ensuring adherence to company procedures.
• Aid in planning customer campaigns using internal tools and systems.
• Provide presentations and insights to support sales in creating compelling client recommendations.
• Maintain proactive communication with sales regarding campaign progress and task requests.
• Respond directly to incoming agency briefs and requests.
• Process bookings according to company standards within specified timelines.
• Manage any changes to campaigns before launch.
• Coordinate customer artwork, design, print, and digital orders.
• Ensure timely and high-quality responses to customer inquiries through all channels, including managing complaints.
• Organize photography for requested campaigns.

Skills

MS Office

Time management

Organisational skills

Customer service

Communication

Attention to detail

Rapport building

Prioritising workload

Tools

Word

Excel

PowerPoint

Job description

Bauer Media Outdoor UK is a leading Out of Home media and infrastructure company with a nationwide footprint. The role provides full pre- and post-sales support to our Direct Sales teams and clients, ensuring adherence to procedures and timely execution of campaigns.

You will plan campaigns, present insights for client recommendations, coordinate artwork and orders, and maintain proactive communication to drive successful campaigns.