Hybrid RSA: Commercial Banking Relationship Support

HSBC Holdings plc; Manchester; Hybrid; GBP 42,000 - 52,000; Full time

Job summary

HSBC Holdings plc in the UK is seeking an experienced Senior Relationship Support Analyst to assist Relationship Directors by understanding client needs and delivering fair outcomes. You will perform financial, credit and profitability analyses, prepare account remarks and proposals, and support complex transactions through documentation and risk reviews.

This hybrid role spans the North West with base flexibility between Liverpool and Manchester, including client visits and occasional travel.

Qualifications

• Experience in a client-facing role within Commercial Banking is preferable.
• Ability to understand customers' needs and deliver excellent service.
• Strong communication skills, both verbal and written.
• Ability to organise and prioritise workload and meet deadlines.
• Ability to interpret financial data and undertake credit analysis.
• Knowledge of regulatory frameworks in financial services.

Responsibilities

• Provide support to Relationship Directors to optimise client relationships and deliver fair outcomes.
• Attend client meetings as necessary and be the first point of contact for customers.
• Undertake financial, credit and profitability analyses and prepare remarks and proposals for transactions.
• Coordinate credit applications/ renewals and monitor risk with timely data and reports.
• Support with third‑party discussions and collaboration with product partners.
• Assist with referrals, complex transactions and coaching junior RSAs.

Skills

Client-facing role experience

Strong verbal and writtencommunication

Financial data interpretation

Credit analysis

Regulatory frameworks knowledge

CARM and DCP knowledge

Tools

CARM

DCP

Job description

HSBC Holdings plc in the UK is seeking an experienced Senior Relationship Support Analyst to assist Relationship Directors by understanding client needs and delivering fair outcomes. You will perform financial, credit and profitability analyses, prepare account remarks and proposals, and support complex transactions through documentation and risk reviews.

This hybrid role spans the North West with base flexibility between Liverpool and Manchester, including client visits and occasional travel.