Hybrid Relationship Support Analyst — Banking & Credit Solutions

HSBC Holdings plc; Cambridge; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Private healthcare

Contributory pension scheme

Job summary

HSBC Holdings plc in Cambridge is seeking a Relationship Support Analyst to assist Relationship Directors in optimising client relationships and delivering needs-based solutions. You will support meetings, prepare financial and credit analyses, and coordinate with product partners.

The role requires strong communication, client service focus, and the ability to interpret financial data while managing deadlines. Hybrid work in Cambridge; some travel to clients may be required.

Qualifications

• The ideal candidate has experience in a client-facing role within Commercial Banking.
• Ability to understand customers' needs and deliver excellent service.
• Strong verbal and written communication, adaptable style.
• Experience organizing workload, meeting deadlines and prioritising tasks.
• Ability to interpret financial data and perform credit analysis.
• Knowledge of regulatory and compliance requirements in financial services.

Responsibilities

• Support Relationship Directors to optimise client value and deliver needs-based solutions.
• Attend client meetings as needed and act as first contact for daily credit inquiries.
• Prepare financial, credit and profitability analyses and draft proposals.
• Coordinate with product partners and keep data and call reports updated.
• Engage with external lawyers/valuers and other groups to deliver solutions.
• Monitor credit risk via reports and management information.

Skills

Relationship management

Credit analysis

Financial analysis

Client service

Communication

Job description

HSBC Holdings plc in Cambridge is seeking a Relationship Support Analyst to assist Relationship Directors in optimising client relationships and delivering needs-based solutions. You will support meetings, prepare financial and credit analyses, and coordinate with product partners.

The role requires strong communication, client service focus, and the ability to interpret financial data while managing deadlines. Hybrid work in Cambridge; some travel to clients may be required.