Hybrid Relationship Support Analyst - Banking Solutions

HSBC Group; Bagstone; Hybrid; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Private healthcare

Enhanced maternity pay

Contributory pension

Job summary

HSBC Group in the United Kingdom is seeking a Relationship Support Analyst to assist Relationship Directors in identifying customer needs and delivering need-based financial solutions. The role involves credit analysis, client meetings, and coordinating with product partners to optimise client relationships.

The position is hybrid, with travel to clients as required across the south west and beyond. HSBC offers private healthcare for UK employees, enhanced maternity/adoption pay, and a

Qualifications

• Experience in a client-facing role within Commercial Banking is advantageous.
• Ability to understand customers' needs and deliver excellent service.
• Strong verbal and written communication skills.

Responsibilities

• Provide support to Relationship Directors to optimise client value, engagement and needs-based solutions.
• Attend client meetings as necessary and act as first point of contact for daily credit-related inquiries.
• Undertake financial, credit and profitability analyses and prepare account remarks and presentations.
• Support day-to-day activities including client planning, pipeline management, coordination with product partners and data/call report updates.
• Liaise with third parties including external lawyers and valuers to deliver needs-based solutions.
• Monitor credit risk with concern lists and credit control reports, and analyse management information.

Job description

HSBC Group in the United Kingdom is seeking a Relationship Support Analyst to assist Relationship Directors in identifying customer needs and delivering need-based financial solutions. The role involves credit analysis, client meetings, and coordinating with product partners to optimise client relationships.

The position is hybrid, with travel to clients as required across the south west and beyond. HSBC offers private healthcare for UK employees, enhanced maternity/adoption pay, and a