Hybrid Retail IT Analyst: Transform Fashion Tech

Quest Search and Selection; Greater London; Híbrido; GBP 40.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid 4 days in office

Annual leaves

Pension

Descripción de la vacante

Quest Search & Selection are partnering with a well-established multi-site retail business to recruit a Retail IT Business Analyst. The role combines business analysis, project delivery and application support across key business functions, bridging business and technology teams to deliver effective solutions and continuous improvement.

An exciting opportunity to play a key role in the ongoing transformation of the retail technology systems of a well-established fashion and footwear business.

Formación

• 3+ years' experience supporting and analysing retail business applications, preferably within fashion/footwear retail environments.
• Experience across Business Analysis, IT project delivery and Application Support, ideally involving Oracle Cloud or similar retail systems.
• Understanding of retail operations including buying, merchandising, warehousing, store operations, finance and POS systems.
• Experience gathering business requirements, documenting processes, mapping workflows and translating needs into system improvements.
• Experience supporting cloud-based applications and SaaS, with understanding of SDLC, Agile methodologies and testing.
• Strong analytical and problem-solving skills, with experience troubleshooting application issues and coordinating resolutions.
• Excellent communication and stakeholder management across IT and business teams.

Responsabilidades

• Analyse business requirements and translate into functional and technical specs.
• Support projects and enhancements across Oracle Cloud and retail applications.
• Document system changes, functionality and business processes.
• Coordinate testing and develop test scripts.
• Manage system releases, impact assessments and issue resolution.
• Provide day-to-day application support and troubleshoot incidents.
• Support IT governance, change and release management.
• Maintain system documentation, user guides and procedures.
• Deliver user training and create training materials.
• Manage relationships with vendors and implementation partners.
• Present findings and recommendations to management.
• Work within Agile delivery frameworks.

Conocimientos

Business Analysis

IT Project Delivery

Application Support

Oracle Cloud

Retail Industry Knowledge

Descripción del empleo

Quest Search & Selection are partnering with a well-established multi-site retail business to recruit a Retail IT Business Analyst. The role combines business analysis, project delivery and application support across key business functions, bridging business and technology teams to deliver effective solutions and continuous improvement.

An exciting opportunity to play a key role in the ongoing transformation of the retail technology systems of a well-established fashion and footwear business.