Technical Business Analyst (Fashion Brand)

RHR; Greater London; On-site; GBP 55,000 - 56,000; Full time

Benefits offered by this job

Company pension

Annual leave 23 days + bank holidays

Staff discounts

Learning & development

Free breakfasts

Team socials & team-building

Job summary

RHR in London is seeking a Technical Business Analyst to bridge business needs with technology across retail applications. You will gather requirements, support projects, and oversee testing and releases while coordinating with stakeholders and external partners.

The role requires 3+ years in a technical/business analysis or application support environment, with strong knowledge of retail systems including merchandising, stock, warehousing, and POS.

Qualifications

• 3+ years in technical/business analysis or application support within retail.
• Experience across merchandising, stock, warehousing, stores, POS or finance.
• Oracle Cloud/Oracle Retail experience is highly beneficial.

Responsibilities

• Gather and translate business requirements for projects and enhancements.
• Support projects and system enhancements across applications.
• Manage testing and release planning and execution.
• Investigate application issues and critical incidents.
• Facilitate workshops with stakeholders and partners.
• Collaborate with internal teams and third-party technology partners.

Skills

Requirements gathering

Process mapping

Testing

Incident management

Stakeholder engagement

Retail domain knowledge

Tools

Oracle Cloud

Oracle Retail

Job description

We’re working with an exciting, fashion-led footwear retailer known for its trend-focused collections and strong portfolio of leading brands. With a contemporary, youth-focused identity and a growing retail technology landscape, they’re now looking for a technical business analyst to join their team in London.

The role will sit at the heart of the business and technology teams, supporting the ongoing development of Oracle Cloud and wider retail applications. You’ll gather and translate business requirements, support projects and system enhancements, manage testing and releases, investigate application issues and critical incidents, facilitate workshops, and work closely with internal stakeholders and third-party technology partners.

We’re looking for someone with 3+ years’ experience in a technical/business analysis or application support environment, ideally within retail. You’ll need strong experience across retail business applications, with knowledge of areas such as merchandising, stock, warehousing, stores, POS or finance. Oracle Cloud/Oracle Retail experience would be highly beneficial, alongside strong requirements gathering, process mapping, testing, incident management, stakeholder engagement and problem-solving skills.

The role is based in central London, with a salary of £55,000–£56,000. The position is office-based 4 days per week, with flexible start and finish times. Benefits include a company pension contribution following probation, 23 days’ annual leave plus bank holidays, staff discounts, learning and development opportunities, free breakfasts, team socials and team-building activities.