Technical Business Analyst

Retail Human Resources plc; Greater London; Sur place; GBP 55 000 - 56 000; Plein temps

Avantages offerts par ce poste

Company pension after probation

23 days annual leave + bank holidays

Staff discounts

Learning & development opportunities

Free breakfasts

Team socials & team-building

Résumé du poste

Retail Human Resources plc in London is seeking a technical business analyst to join a fashion-led footwear retailer. You’ll gather and translate business requirements, support projects and system enhancements, manage testing and releases, investigate application issues and critical incidents, and facilitate workshops with stakeholders and partners.

The role requires 3+ years in a technical/business analysis or application support environment, with knowledge of retail applications.

Qualifications

• 3+ years in technical/business analysis or application support.
• Experience with retail business applications (merchandising, stock, warehousing, stores, POS or finance).
• Oracle Cloud/Oracle Retail experience beneficial.

Responsabilités

• Gather and translate business requirements and support projects and system enhancements.
• Manage testing and releases and investigate application issues and critical incidents.
• Facilitate workshops and collaborate with internal stakeholders and third‑party partners.

Connaissances

Requirements gathering

Process mapping

Testing

Incident management

Stakeholder engagement

Problem solving

Retail applications

Outils

Oracle Cloud

Description du poste

We're working with an exciting, fashion-led footwear retailer known for its trend-focused collections and strong portfolio of leading brands. With a contemporary, youth-focused identity and a growing retail technology landscape, they're now looking for a technical business analyst to join their team in London.

The role will sit at the heart of the business and technology teams, supporting the ongoing development of Oracle Cloud and wider retail applications. You'll gather and translate business requirements, support projects and system enhancements, manage testing and releases, investigate application issues and critical incidents, facilitate workshops, and work closely with internal stakeholders and third-party technology partners.

We're looking for someone with 3+ years' experience in a technical/business analysis or application support environment, ideally within retail. You'll need strong experience across retail business applications, with knowledge of areas such as merchandising, stock, warehousing, stores, POS or finance. Oracle Cloud/Oracle Retail experience would be highly beneficial, alongside strong requirements gathering, process mapping, testing, incident management, stakeholder engagement and problem-solving skills.

The role is based in central London, with a salary of £55,000-£56,000. The position is office-based 4 days per week, with flexible start and finish times. Benefits include a company pension contribution following probation, 23 days' annual leave plus bank holidays, staff discounts, learning and development opportunities, free breakfasts, team socials and team-building activities.

Reference: ARW - 1000