Hybrid Property Services & Asset Insights Officer

Scottish Federation of Housing Associations; Falkirk; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary with performance-related increases

35 days annual leave

Healthcare cash plan

Pension with employer contributions

Job summary

The Scottish Federation of Housing Associations in Falkirk is seeking a motivated Property Services Officer to enhance asset management across a diverse housing portfolio.

This role involves conducting stock condition surveys, engaging with tenants, and collaborating with various teams to improve service delivery. The ideal candidate will have relevant qualifications and a strong customer service ethic.

Enjoy competitive salary, 35 days holiday, and a range of employee benefits.

Qualifications

• Experience diagnosing building defects and preparing cost estimates.
• Understanding of the Scottish Housing Quality Standard (SHQS).
• Strong commitment to customer service and report preparation.

Responsibilities

• Conduct stock condition surveys for investment decisions.
• Collaborate with teams to identify priorities and develop solutions.
• Engage with tenants for feedback on property management.
• Support planned maintenance and estate inspections.
• Build relationships using data to improve asset performance.

Skills

Diagnosis of building defects

Project management

Customer service

Education

HNC level in a relevant technical or construction discipline

Job description

The Scottish Federation of Housing Associations in Falkirk is seeking a motivated Property Services Officer to enhance asset management across a diverse housing portfolio.

This role involves conducting stock condition surveys, engaging with tenants, and collaborating with various teams to improve service delivery. The ideal candidate will have relevant qualifications and a strong customer service ethic.

Enjoy competitive salary, 35 days holiday, and a range of employee benefits.