Property Team Lead - Asset Management & Customer Service

Scottish Federation of Housing Associations; Glasgow; On-site; GBP 40,427 - 43,704; Full time

Benefits offered by this job

Comprehensive induction and personal development opportunities

Company sick pay scheme

34 days’ holiday per annum

Company pension scheme

Access to Employee Assistance Programme

Job summary

The Scottish Federation of Housing Associations is seeking a proactive Property Team Leader for their Glasgow office. This role involves leading a team to ensure high-quality property management services and compliance with all regulations. Key responsibilities include managing property services, collaborating with other teams, and driving continuous improvement in asset management. A successful candidate will have leadership experience, a strong understanding of compliance practices, and a commitment to enhancing customer satisfaction. The position offers a competitive salary of £40,427 to £43,704.

Qualifications

• Proven experience in asset management, property services, or housing maintenance.
• Strong leadership and line management experience.
• Knowledge of health and safety legislation, CDM regulations, and compliance best practices.
• Excellent communication and stakeholder engagement skills.
• A commitment to delivering value-for-money services and enhancing customer experience.

Responsibilities

• Lead and manage the delivery of planned, cyclical, and adaptation programmes.
• Provide day-to-day management and leadership to the Property Team.
• Ensure quality control through regular monitoring of contractor performance and reporting on KPIs.
• Manage budgets, grant claims, and ensure accurate financial records.
• Drive continuous improvement in asset management strategy and service delivery.

Skills

Leadership

Stakeholder engagement

Asset management

Compliance knowledge

Communication skills

Job description

The Scottish Federation of Housing Associations is seeking a proactive Property Team Leader for their Glasgow office. This role involves leading a team to ensure high-quality property management services and compliance with all regulations. Key responsibilities include managing property services, collaborating with other teams, and driving continuous improvement in asset management. A successful candidate will have leadership experience, a strong understanding of compliance practices, and a commitment to enhancing customer satisfaction. The position offers a competitive salary of £40,427 to £43,704.