Hybrid Outreach Adviser: Income, Budgeting & Debt Support

Citizens Advice in West Sussex; East Grinstead; Hybrid; GBP 24,000 - 30,000; Part time

Benefits offered by this job

Hybrid work pattern

Training provided

Job summary

Citizens Advice in West Sussex invites an Outreach Adviser to join East Grinstead Foodbank. You will deliver holistic advice, focusing on income maximisation, budgeting and debt to help people stabilise their finances and find a way forward. The role blends information and signposting with early intervention and casework for timely support.

You will be part of a supportive team, benefit from training and work a hybrid pattern with one remote day, helping those at a vulnerable time.

Qualifications

• Empathetic communicator who explains complex information clearly.
• Ability to effectively manage a caseload and work as part of a team.
• Experience in welfare benefits or debt is advantageous, with training provided.

Responsibilities

• Deliver high quality, holistic advice focusing on income maximisation, budgeting and debt.
• Provide information, signposting and early intervention advice; undertake casework as needed.

Skills

Empathetic communicator

Caseload management

Team player

Welfare benefits experience

Job description

Citizens Advice in West Sussex invites an Outreach Adviser to join East Grinstead Foodbank. You will deliver holistic advice, focusing on income maximisation, budgeting and debt to help people stabilise their finances and find a way forward. The role blends information and signposting with early intervention and casework for timely support.

You will be part of a supportive team, benefit from training and work a hybrid pattern with one remote day, helping those at a vulnerable time.