Hybrid Operations Specialist — Customer & Onboarding

Tiger Recruitment; City Of London; Híbrido; GBP 29.000 - 36.000; Jornada completa

Descripción de la vacante

Tiger Recruitment is seeking an Operations Specialist in London with a focus on customer service and daily operating support. The role involves handling inquiries, assisting onboarding, and maintaining accurate records in a fast-paced, hybrid environment.

The ideal candidate will have customer service or operations experience, strong communication, and excellent organizational skills. Training and ongoing support are provided to help you excel in a regulated setting.

Formación

• Customer service or operations experience required.
• Excellent communication and interpersonal skills.
• Highly organized with strong attention to detail.
• Empathetic, proactive and solutions focused.
• Comfortable working in a fast-paced environment.
• Confident using systems and learning new technology.
• Experience within a regulated environment is advantageous.

Responsabilidades

• Manage customer queries across phone, email and chat.
• Support onboarding and daily operations.
• Resolve issues and maintain accurate records.
• Carry out routine checks and administrative processes.
• Work with internal teams to improve processes and customer experience.

Conocimientos

Customer service

Operations experience

Communication skills

Organised

Attention to detail

Empathy

Problem solving

Descripción del empleo

Tiger Recruitment is seeking an Operations Specialist in London with a focus on customer service and daily operating support. The role involves handling inquiries, assisting onboarding, and maintaining accurate records in a fast-paced, hybrid environment.

The ideal candidate will have customer service or operations experience, strong communication, and excellent organizational skills. Training and ongoing support are provided to help you excel in a regulated setting.