Hybrid Operations & Projects Administrator

Lloyds Living; Manchester; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus awarded

Share schemes including free shares

Discounted shopping

24 days' holiday + bank holidays

Wellbeing initiatives & parental leave

Job summary

Lloyds Living in Manchester is seeking a Business Operations Administrator to provide practical, hands-on support across LLPM wherever needed, with opportunities to contribute to strategic projects and process improvements. The role suits a proactive individual keen to learn and engage across the business.

Join a dynamic team focused on customer-centric property management as the company scales, with a clear path to contribute to operational excellence and efficient admin practices within a

Qualifications

• Experience in administration, customer service, coordination or a similar support role.
• A proactive, hands-on and adaptable approach, with a willingness to get involved.
• Strong organisation, attention to detail and the ability to manage changing priorities.
• Clear communication skills and professional telephone manner.
• Good working knowledge of Microsoft 365, including Outlook, Word, Excel, PowerPoint, Teams and SharePoint.
• Confidence working across teams, following up actions and handling sensitive information appropriately.
• Experience in property management, lettings, housing or another customer-focused environment.
• Experience supporting projects, process improvements, shared mailboxes, suppliers or invoice administration.

Responsibilities

• Provide flexible day-to-day support across LLPM, stepping in where help is most needed.
• Play an active role in strategic projects that improve how the business operates, including supporting business change and the introduction of new processes and systems.
• Manage incoming and outgoing post and provide support with general administrative tasks across the business.
• Provide telephone support to teams across the business, taking accurate messages and directing enquiries appropriately.
• Monitor shared mailboxes and maintain accurate documents, records, trackers and shared folders.
• Coordinate meetings, training and business activities, including papers, notes and action tracking.
• Support routine processes such as onboarding, supplier administration, purchase orders and invoices.
• Identify practical ways to simplify work, reduce administration and improve efficiency.

Skills

Administration

Customer service

Coordination

Proactive approach

Organisational skills

Communication skills

Microsoft 365

Team cross-working

Sensitive information handling

Property management exposure

Tools

Microsoft 365 Suite

Outlook

Word

Excel

PowerPoint

Teams

SharePoint

Job description

Lloyds Living in Manchester is seeking a Business Operations Administrator to provide practical, hands-on support across LLPM wherever needed, with opportunities to contribute to strategic projects and process improvements. The role suits a proactive individual keen to learn and engage across the business.

Join a dynamic team focused on customer-centric property management as the company scales, with a clear path to contribute to operational excellence and efficient admin practices within a