Hybrid Property Manager - Growth & Resident Experience

Lloyds Bank plc; Greater Manchester; Hybrid; GBP 41,000 - 45,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Discounted shopping

28 days holiday + bank holidays

Wellbeing & parental leave

Job summary

Lloyds Living in Manchester is seeking a Property Manager to own the end-to-end resident experience, ensuring homes are safe, well-maintained and compliant. You will collaborate with Lettings, Sales and regional teams to deliver seamless service and drive portfolio performance.

This hybrid role expects four days per week on site, with a competitive salary and pension, annual bonus and share schemes, plus generous holiday and wellbeing benefits.

Qualifications

• 5+ years' residential property management experience, ideally PRS or new-build.
• Industry qualification/membership of ARLA/Propertymark or The Property Institute (TPI).
• Strong knowledge of UK compliance including H&S, Housing Act and the Renters Right Bill.
• Confident managing repairs, contractors and complex tenancy issues.

Responsibilities

• Manage all in-tenancy activities including resident management, repairs, maintenance (reactive and planned), complaints and escalations.
• Proactively reduce repair times and improve first-time-fix success.
• Maintain accurate operational reporting and MI, highlighting risks and required actions.
• Work closely with Lettings, Sales and regional teams to ensure seamless service delivery.

Skills

Residential property management

ARLA/Propertymark or TPI membership

Contractor management

UK compliance knowledge

Education

ARLA/Propertymark or The Property Institute

Tools

Qube

SLM

Fixflo

Job description

Lloyds Living in Manchester is seeking a Property Manager to own the end-to-end resident experience, ensuring homes are safe, well-maintained and compliant. You will collaborate with Lettings, Sales and regional teams to deliver seamless service and drive portfolio performance.

This hybrid role expects four days per week on site, with a competitive salary and pension, annual bonus and share schemes, plus generous holiday and wellbeing benefits.