Hybrid Operations Administrator - Logistics & Admin

MFK Recruitment; Salford; Hybrid; GBP 25,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

NHS-matched pension

Job summary

MFK Recruitment seeks an Operations Administrator in Manchester to provide administrative and operational support across a wide range of activities, including coordinating sample distributions to laboratories internationally. The role involves handling customer support, records, meetings, and quality management tasks while embracing a one-month handover.

You will work in a hybrid model (4 days in the office, 1 day from home) supporting the Operations Manager and contributing to process

Qualifications

• Previous administration, operations or logistics experience.
• Strong organisational and time-management skills.
• Excellent attention to detail.
• Confident written and verbal communication skills.
• Good customer service skills.
• Strong computer literacy, including Microsoft Office.
• Ability to maintain accurate records and work with data.
• Ability to prioritise your own workload.
• A proactive approach to solving problems and improving processes.
• The confidence to communicate with customers, suppliers and colleagues at all levels.

Responsibilities

• Support the planning and coordination of sample distributions to laboratories worldwide.
• Organise shipping, packing and courier arrangements.
• Communicate with customers, suppliers and external stakeholders.
• Monitor customer support tickets and respond to or delegate queries.
• Maintain customer accounts, registrations and participation records.
• Manage and maintain accurate operational data and documentation.
• Produce documentation including certificates, labels and distribution materials.
• Assist with organising meetings, events, venues and travel.
• Liaise with suppliers and raise purchase orders where required.
• Support stock control and general office operations.
• Assist with sample packing and data loading
• Support document control, audits and non-conformance activities within the Quality Management System.
• Take accurate meeting minutes when required.
• Help improve administrative processes and systems.
• Manage your own workload and priorities while working closely with the Operations Manager.
• Occasionally provide organisational support at meetings and events, including some international travel.

Skills

Organisational skills

Time management

Attention to detail

Communication skills

Customer service

Data management

Prioritisation

Problem solving

Stakeholder communication

Tools

Microsoft Office

Job description

MFK Recruitment seeks an Operations Administrator in Manchester to provide administrative and operational support across a wide range of activities, including coordinating sample distributions to laboratories internationally. The role involves handling customer support, records, meetings, and quality management tasks while embracing a one-month handover.

You will work in a hybrid model (4 days in the office, 1 day from home) supporting the Operations Manager and contributing to process