Hybrid Onboarding Coordinator — HR Services

UK Power Networks; Crawley; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days annual leave

Reservist Leave

Pension plan

Season Ticket Loan

Cycle to Work scheme

Green Car Leasing

Occupational Health

Employee Assistance Programme

Job summary

UK Power Networks is seeking an Onboarding Coordinator to deliver end-to-end onboarding services for new employees and managers. The role supports payroll data, checks, and record-keeping while ensuring a positive joining experience.

You will draft contracts, manage onboarding tasks, and coordinate screening, inductions and changes. Hybrid work is available after a 6-month probation with a start date around 18 January 2027.

Qualifications

• Experience providing a responsive and professional service to customers, candidates, colleagues or other stakeholders.
• Accurate alphabetical and numerical data-entry skills, with strong attention to detail.
• Ability to proofread contracts, letters and other documents against agreed templates and requirements.
• Ability to organise and monitor several cases or tasks at the same time, keeping clear and accurate records.
• Clear written and verbal communication skills, with the confidence to flag or escalating issues promptly.
• Ability to follow defined processes and produce accurate, professional correspondence and documents.
• Working knowledge of Microsoft Excel and the ability to maintain records and trackers for reporting.
• Ability to handle confidential and sensitive information appropriately.
• Experience in administration, HR, recruitment or onboarding.
• Knowledge of HR processes or experience working with an HR information system, such as SAP.
• Intermediate proficiency in Microsoft Word and Excel.
• Experience working to deadlines, service-level agreements or payroll cut-offs.

Responsibilities

• Drafting new-starter contracts and internal appointment letters using agreed templates.
• Creating position numbers and setting up permanent and agency workers in SAP.
• Maintaining complete and accurate candidate files, including required documentation, interview notes and approvals.
• Coordinating pre-employment screening, references and right-to-work checks, and escalating issues when needed.
• Keeping in regular contact with new employees and hiring managers to agree start dates and support a smooth transition from offer to joining.
• Coordinating onboarding, induction and orientation activity with internal teams and external providers.
• Processing employee changes, including promotions, transfers and secondments.
• Managing the onboarding inbox and responding to enquiries within agreed timescales.
• Preparing accurate payroll information and meeting payroll deadlines.
• Handling personal and sensitive information appropriately and following data-protection, audit, legislative and service-level requirements.
• Maintaining accurate records, following the team audit process and helping to minimise input errors.
• Taking ownership of allocated tasks, responsibilities and projects, completing them accurately and on time.
• Supporting the testing and introduction of new processes, SAP enhancements, automation and improved ways of working.
• Identifying practical improvements to processes and procedures.
• Building collaborative working relationships across HR and with business managers, supporting the One HR approach.
• Supporting projects and new activities within the Onboarding team as required.

Skills

Data entry

Attention to detail

Communication

HR processes

Proofreading

Record keeping

Handling confidential information

Independence with team collaboration

Payroll awareness

Time management

Tools

SAP

Microsoft Excel

Job description

UK Power Networks is seeking an Onboarding Coordinator to deliver end-to-end onboarding services for new employees and managers. The role supports payroll data, checks, and record-keeping while ensuring a positive joining experience.

You will draft contracts, manage onboarding tasks, and coordinate screening, inductions and changes. Hybrid work is available after a 6-month probation with a start date around 18 January 2027.