Hybrid Office & Sales Support Specialist

Western Union; Greater London; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Employee assistance programmes

Learning and development opportunities

Paid time off and wellbeing support

Job summary

Western Union in London is seeking an Office & Sales Support Specialist to act as the operational hub of the office. You will support the Sales organisation across the UK, Ireland, and Nordics, handling office administration, facilities coordination, reception, and sales support with a focus on providing an outstanding employee and client experience.

The role requires strong organisational and communication skills, proficiency in Microsoft Office, and the ability to manage multiple priorities in

Qualifications

• Experience in office administration, reception, sales support, customer service, or similar role.
• Strong organisational and time-management skills with multiple priorities.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint).
• Professional, collaborative, customer-focused approach.
• Ability to build relationships across stakeholders.

Responsibilities

• Be the operational hub of the London office supporting colleagues, visitors, and the Sales organisation.
• Handle calls, visitor enquiries, mail, courier services, and office supplies.
• Coordinate meeting rooms, catering, and facilities requirements.
• Liaise with building management and external providers for day-to-day operations.
• Support workplace health, safety, and office compliance.
• Review Sales Enrolment Packages for accuracy and compliance.
• Provide admin support to Sales Executives and the wider Sales team.
• Assist with agent onboarding, contract administration, and queries.
• Maintain reports, trackers, and documentation for operations.
• Coordinate logistics for meetings, events, and stakeholder visits.
• Assist with travel arrangements and preparation of materials.
• Foster relationships across Sales, Compliance, Operations, Finance, Legal.
• Contribute to process improvements and special projects as needed.

Skills

Office administration

Reception

Sales support

Customer service

Organisational skills

Microsoft Office

Tools

Salesforce

Job description

Western Union in London is seeking an Office & Sales Support Specialist to act as the operational hub of the office. You will support the Sales organisation across the UK, Ireland, and Nordics, handling office administration, facilities coordination, reception, and sales support with a focus on providing an outstanding employee and client experience.

The role requires strong organisational and communication skills, proficiency in Microsoft Office, and the ability to manage multiple priorities in