Hybrid Office Administrator - Patient & Client Support

IPRS Health Limited; Claydon; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Salary information provided

33 days annual leave

Pension scheme

Wellness perks

EAP and health benefits

On-site parking

Job summary

IPRS Health Limited, based in Claydon, is seeking an Office Administrator to join our Customer Service team in a hybrid role. You will be the first point of contact for patients and clients, handling a mix of inbound and outbound calls and performing general administrative tasks.

The ideal candidate will be friendly, detail-oriented, and capable of managing time and data entry with accuracy. Prior customer service and proficiency in Microsoft Office are advantageous in our fast-paced healthcare

Qualifications

• GNVQ/NVQ Level 2 or equivalent required or alternative GCSEs as noted.
• GCSEs A-C including English and Maths or 2+ years customer service experience.
• Experience in customer service or contact centre environments helpful.

Responsibilities

• Handle a mix of inbound and outbound calls.
• Perform general administrative tasks to support the team.
• Be the first point of contact for patients and clients, providing friendly, professional service.

Skills

Verbal communication

Written communication

Attention to detail

Time management

Education

GNVQ/NVQ Level 2 or equivalent

4 GCSEs (A-C), including English and Maths

2+ years customer service experience

Tools

Microsoft Office

Database systems

Job description

IPRS Health Limited, based in Claydon, is seeking an Office Administrator to join our Customer Service team in a hybrid role. You will be the first point of contact for patients and clients, handling a mix of inbound and outbound calls and performing general administrative tasks.

The ideal candidate will be friendly, detail-oriented, and capable of managing time and data entry with accuracy. Prior customer service and proficiency in Microsoft Office are advantageous in our fast-paced healthcare