Hybrid Network Support Engineer – Cisco & Fortinet Projects

Kevin James Ltd; Basildon; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

KPI-based bonus

Full benefits package

Free parking

On-site EV charging

Job summary

Kevin James Ltd Basildon, Essex is seeking a Network Support Engineer to join a growing MSP. You will support and maintain client networks, troubleshoot a range of issues, and contribute to projects with Cisco and Fortinet technologies.

This role offers a partial hybrid setup after 6 months and a competitive package with bonus potential. Offering on-site parking and a modern working environment, the position emphasises growth within a team that values quality, ISO standards, and sustainable

Qualifications

• Experience in a network support or similar role.
• Strong understanding of TCP/IP, routing and switching.
• Experience with Cisco, FortiGate or similar technologies.
• Proactive, solutions-focused approach to problems.
• Strong communication skills and customer-first mindset.

Responsibilities

• Support and maintain client network infrastructure across multiple industries.
• Troubleshoot network issues for a diverse client base.
• Work on firewalls, security, switching and connectivity solutions.
• Assist with network improvements and project work.
• Collaborate with internal teams to deliver high levels of service.

Skills

Networking fundamentals

TCP/IP

Routing

Switching

Cisco

FortiGate

Problem solving

Customer service

Job description

Kevin James Ltd Basildon, Essex is seeking a Network Support Engineer to join a growing MSP. You will support and maintain client networks, troubleshoot a range of issues, and contribute to projects with Cisco and Fortinet technologies.

This role offers a partial hybrid setup after 6 months and a competitive package with bonus potential. Offering on-site parking and a modern working environment, the position emphasises growth within a team that values quality, ISO standards, and sustainable