Network Support Engineer

Dynamic Search Solutions; Nantwich; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Structured training & certifications

Career progression

Exposure to AI & Networking tech

Job summary

Dynamic Search Solutions is seeking a Network Support Engineer to join a Cheshire-based hybrid role, working 2/3 days onsite. You will provide daily support for enterprise networks, configure and troubleshoot Cisco routing, switching, LAN/WLAN and firewall technologies, and act as a first line for incident resolution.

Ideal candidates will hold CCNP level hands-on experience, strong knowledge of OSPF/EIGRP/BGP, and a proactive approach to problem solving.

Qualifications

• CCNP level hands-on experience in Cisco Routing & Switching.
• Strong knowledge of LAN, WLAN and firewall technologies.
• Familiarity with network security principles and firewall management.
• Experience with OSPF, EIGRP and BGP protocols.
• Proactive troubleshooting and problem solving.
• Excellent written and verbal communication skills.
• Desire to continuously learn about networking tech.

Responsibilities

• Provide day-to-day support for enterprise networks and security.
• Configure, troubleshoot and maintain Cisco routing, switching, LAN/WLAN and firewalls.
• Serve as first escalation point for network incidents to meet SLAs.
• Assist with SDN-related projects and collaboration with consultants.

Skills

CCNP level

LAN/WLAN/Firewall tech

Network security principles

OSPF/EIGRP/BGP protocols

Troubleshooting

Clear communication

Continuous learning

Education

Tools

Cisco Routing & Switching

Firewall management

Enterprise networks

Software Defined Networking

Job description

Location: Cheshire (Hybrid 2/3 days office)

The Company

A leading tehcnology business, specializing in delivering innovative IT services. Renowned for their technical excellence and customer-first approach, they support clients across diverse sectors with secure, scalable, and high-performance network solutions.

Committed to employee growth and development, the company offers structured training programs, sponsorship for industry-recognized certifications, and access to the latest technologies. As part of a collaborative and supportive team, you’ll have the opportunity to work on cutting-edge projects while advancing your technical expertise and career.

Key Responsibilities

• Network Support & Maintenance: Provide day-to-day support for enterprise network environments, ensuring optimal performance and security. Configure, troubleshoot, and maintain Cisco Routing & Switching, LAN, WLAN, and firewall technologies.
• Incident Management: Act as the first point of escalation for network issues, diagnosing and resolving complex incidents efficiently to meet SLAs.
• Supporting the latest Software Defined Networking technologies from key vendors
• Network Projects: Opportunity to assist with Network Consultants and Architects on occasional project work

Skills & Experience Required

To thrive as a Network Support Engineer, you’ll need:

• Working to a CCNP level, with hands-on experience in Cisco Routing & Switching environments.
• Strong knowledge of LAN, WLAN, and firewall technologies (including configuration and troubleshooting).
• Familiarity with network security principles and firewall management.
• Experience with enterprise-level networks and protocols such as OSPF, EIGRP, and BGP
• Strong troubleshooting skills and a proactive approach to problem-solving.
• Excellent communication skills, capable of engaging both technical and non-technical staff.
• A desire for continuous learning and staying up to date with networking technologies.

Company Benefits

• Hybrid working options to suit your lifestyle.
• Structured and funded training programs and support for professional certifications such as CCIE, CCNP, JNCIE etc
• Clear progression pathways to advanced technical roles.
• Exposure to the latest AI and Networking technologies,
• A collaborative and inclusive work environment that fosters innovation.