Hybrid Multi-Unit Operations Leader | Develop Managers & Drive Performance

Franco Manca; Arundel; Hybrid; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Annual Bonus Scheme

Free pizzas on shifts

Staff discounts and wellbeing perks

Pension scheme

Job summary

Franco Manca is looking for an Operations Manager to lead multiple south England restaurants, driving exceptional performance and guest experience. You’ll coach Restaurant Managers, shape teams, and implement practical improvements across sales, labour and stock control.

Join a values-driven brand with strong bonus and benefits, focused on empowering leaders and delivering consistent results across the portfolio.

Qualifications

• Multi-site management experience in hospitality or another fast-paced customer-facing business.
• Strong commercial understanding and enjoys improving business performance.
• Passionate about developing Restaurant Managers and supporting teams to grow.
• Leads with a practical, hands-on approach and isn’t afraid to roll up their sleeves.
• Builds trust quickly and communicates clearly at every level.
• Balances accountability with support, helping people succeed while delivering great results.

Responsibilities

• Lead and support a group of restaurants to deliver outstanding operational and commercial performance.
• Coach and develop Restaurant Managers, building confident leaders and strong succession plans.
• Help restaurants improve sales, profitability, labour, stock control and overall business performance.
• Use data, guest feedback and operational insight to identify priorities and drive continuous improvement.
• Support recruitment, retention and engagement across your area, helping build stable, high-performing teams.
• Work closely with the wider support teams to ensure restaurants receive practical guidance and consistent support.
• Champion Franco Manca's values while creating an environment where people can thrive.

Skills

Multi-site mgmt

Commercial acumen

People development

Hands-on leadership

Communication

Team building

Job description

Franco Manca is looking for an Operations Manager to lead multiple south England restaurants, driving exceptional performance and guest experience. You’ll coach Restaurant Managers, shape teams, and implement practical improvements across sales, labour and stock control.

Join a values-driven brand with strong bonus and benefits, focused on empowering leaders and delivering consistent results across the portfolio.