Pizza Restaurant Supervisor — Lead Team & Service

Franco Manca Bath; Bath; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free pizzas & drinks

28 days holiday pro rata

Pension scheme

Virtual GP access

Discounts & vouchers

Gym discounts

Annual social events

Staff dining discount

Referral scheme up to £500

Franco Academy

Job summary

Franco Manca is looking for a Supervisor/Team Leader in the UK to deliver exceptional guest service and lead a busy hospitality team. You will support daily operations, coach staff, manage rotas, and ensure top-quality food and safety standards across shifts.

You should have proven leadership in hospitality, a passion for Italian food, and a proactive approach to problem-solving, with flexibility for evenings and weekends.

Qualifications

• Previous experience as a Supervisor or Team Leader in hospitality.
• Passion for great Italian food and memorable customer experiences.
• Strong leadership skills and ability to motivate a team.
• Excellent communication and interpersonal skills.
• Proactive, hands-on approach to problem-solving and multitasking.
• Flexibility to work evenings, weekends and holidays.
• Commitment to Franco Manca's values and delivering top-quality service.

Responsibilities

• Lead by example, delivering exceptional service to every guest.
• Support the Restaurant Manager in day-to-day operations for smooth service.
• Motivate and coach the team to achieve high performance and quality standards.
• Monitor stock levels, handle deliveries, and maintain accurate records.
• Assist in managing rotas and staffing levels for peak times.
• Handle customer feedback professionally and resolve issues promptly.
• Maintain health and safety standards and comply with food hygiene regulations.

Skills

Team Leader

Guest service

Leadership

Communication

Job description

Franco Manca is looking for a Supervisor/Team Leader in the UK to deliver exceptional guest service and lead a busy hospitality team. You will support daily operations, coach staff, manage rotas, and ensure top-quality food and safety standards across shifts.

You should have proven leadership in hospitality, a passion for Italian food, and a proactive approach to problem-solving, with flexibility for evenings and weekends.