Hybrid London Qualtrics CX Insights Engineer

Experis IT; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading IT consultancy is looking for a Qualtrics Developer to design, configure, and deploy advanced surveys as part of a Customer Experience initiative. You will be responsible for integrating surveys and analytics to enable data-driven insights. Candidates should have proven experience in Qualtrics development, a strong grasp of CX methodologies, and familiarity with Power BI. This role is hybrid, located in London, and is expected to operate within IR35 regulations.

Qualifications

• Proven experience in Qualtrics platform development, including theme building and advanced survey logic.
• Strong understanding of CX research methodologies and digital experience measurement.
• Ability to work in an agile environment and deliver within tight timelines.

Responsibilities

• Build branded Qualtrics survey themes aligned with Toyota FS identity.
• Develop dynamic, multi-channel surveys (email, portal intercepts, exit intent).
• Implement advanced branching logic and variation frameworks for A/B testing.
• Configure API connections to CRM systems and Power BI for Real Time dashboards.

Skills

Qualtrics platform development

Digital experience measurement

API integrations

Data visualisation tools

GDPR compliance

Agile environment

Tools

Power BI

JavaScript

HTML

CSS

Job description

A leading IT consultancy is looking for a Qualtrics Developer to design, configure, and deploy advanced surveys as part of a Customer Experience initiative. You will be responsible for integrating surveys and analytics to enable data-driven insights. Candidates should have proven experience in Qualtrics development, a strong grasp of CX methodologies, and familiarity with Power BI. This role is hybrid, located in London, and is expected to operate within IR35 regulations.