Hybrid Logistics Customer Service Specialist

School Result; Glasgow; Hybrid; GBP 22,950 - 28,050; Full time

Benefits offered by this job

Hybrid flexibility

Supportive culture

Career growth opportunities

Job summary

A growing logistics and supply chain company based in Glasgow is seeking a Customer Service Administrator. This permanent, full-time hybrid role involves managing customer enquiries and ensuring smooth communication between clients and internal teams. The ideal candidate will have excellent communication skills and a proactive attitude, coupled with a willingness to learn. Competitive salary of £25,500 per annum offered.

Qualifications

• A customer-first mindset with a proactive approach.
• Strong problem-solving abilities and attention to detail.
• Confidence using MS Office, especially Excel.

Responsibilities

• Build strong relationships with customers, ensuring their needs are met.
• Respond to queries via a shared inbox with timely and accurate information.
• Keep customers informed about order status and delivery timelines.
• Create and send quotations in line with company procedures.
• Manage inbound calls related to orders and support.

Skills

Excellent communication skills

Customer-first mindset

Strong problem-solving abilities

Confidence using MS Office

Positive attitude

Job description

A growing logistics and supply chain company based in Glasgow is seeking a Customer Service Administrator. This permanent, full-time hybrid role involves managing customer enquiries and ensuring smooth communication between clients and internal teams. The ideal candidate will have excellent communication skills and a proactive attitude, coupled with a willingness to learn. Competitive salary of £25,500 per annum offered.