Hybrid Housing Assistant: Tenancy Succession & Case Review

Niyaa People Ltd; High Wycombe; Hybrid; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Hybrid working arrangement

Immediate start

Job summary

Niyaa People Ltd is recruiting a Housing Assistant for a social housing organisation in High Wycombe on an initial 3-month contract with potential extension. The role is 28 hours per week, with a hybrid pattern of 2 days in the office and 2 days at home.

You will focus on tenancy succession cases, assess eligibility, verify documentation and ensure compliance with housing policies. The role requires experience in social housing and strong attention to detail and communication skills.

Qualifications

• Experience in social housing essential.
• Strong understanding of tenancy succession processes and eligibility criteria.
• Ability to assess applications, review supporting documentation and verify circumstances.
• Excellent attention to detail and organisational skills.
• Strong communication skills for handling sensitive cases.

Responsibilities

• Manage and investigate tenancy succession cases.
• Assess applicants' eligibility, including residency requirements and evidence of occupation.
• Review supporting documentation and verify applicants' circumstances.
• Ensure cases are processed accurately and in line with housing policies and procedures.
• Liaise with applicants and stakeholders to obtain information and progress cases.
• Maintain accurate records and update housing management systems.

Skills

Social housing experience

Tenancy succession knowledge

Documentation & records

Communication skills

Attention to detail

Tools

Housing management software

Job description

Niyaa People Ltd is recruiting a Housing Assistant for a social housing organisation in High Wycombe on an initial 3-month contract with potential extension. The role is 28 hours per week, with a hybrid pattern of 2 days in the office and 2 days at home.

You will focus on tenancy succession cases, assess eligibility, verify documentation and ensure compliance with housing policies. The role requires experience in social housing and strong attention to detail and communication skills.