Hybrid Learning & Assessment Specialist (5-Month)

Confidential; Greater London; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

35 hours per week

Friendly team

Job summary

Confidential in Central London is seeking a Learning and Assessment Administrator on a 5-month fixed-term contract. The role is hybrid (2 days in the office, 3 days at home) with a 35-hour week and a £28,000 annual salary.

You will support learners through learning, examinations and assessments, handling data, CRM records and stakeholder inquiries. The ideal candidate has at least two years of admin experience, strong IT skills (Excel, Word, Outlook, PowerPoint) and experience with CRM or

Qualifications

• Two years of administrative experience or more.
• Strong IT skills including Excel, Word, Outlook and PowerPoint.
• Experience using a CRM, database or similar system.
• Attention to detail and accurate data processing.

Responsibilities

• Respond to learner and stakeholder enquiries by phone and email.
• Support online examinations and assessments.
• Upload candidate data and assessment materials.
• Maintain records across CRM and assessment systems.
• Resolve learner access and platform queries.
• Process assessment entries, postponements, withdrawals and absences.
• Support requests for reasonable adjustments and other requirements.
• Schedule meetings and coordinate with examiners and external stakeholders.
• Track tasks and meet deadlines.
• Process invoices and payments.
• Work with Excel reports and data.
• Produce reports from internal systems.
• Handle confidential information securely.
• Support the wider team during busy periods.

Skills

Administrative experience

Microsoft Excel

Customer communication

Time management

Tools

CRM system

Microsoft Dynamics

Job description

Confidential in Central London is seeking a Learning and Assessment Administrator on a 5-month fixed-term contract. The role is hybrid (2 days in the office, 3 days at home) with a 35-hour week and a £28,000 annual salary.

You will support learners through learning, examinations and assessments, handling data, CRM records and stakeholder inquiries. The ideal candidate has at least two years of admin experience, strong IT skills (Excel, Word, Outlook, PowerPoint) and experience with CRM or