Learning & Assessment Admin - 5-Month Contract, Hybrid

Gordon Yates Recruitment Consultancy; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

ASAP start

Friendly team

Job summary

Gordon Yates Recruitment Consultancy is recruiting a Learning and Assessment Administrator for a professional membership organisation in Central London. The role is a five-month fixed-term contract, 35 hours per week, with hybrid working (2 days in the office and 3 days from home) and an ASAP start.

You will support learners through the learning, examination and assessment process, handling enquiries, data, and reporting with accuracy and discretion in a busy team.

Qualifications

• At least two years of administrative experience.
• Strong IT skills including Microsoft Excel, Word, Outlook and PowerPoint.
• Experience using a CRM, database or similar business system.
• Microsoft Dynamics experience would be advantageous but isn't essential.
• Excellent attention to detail and accurate data-processing skills.
• Strong organisation, planning and time-management skills.
• Excellent written and verbal communication.
• Confidence dealing with customers or stakeholders in a busy environment.
• Ability to learn new systems and processes quickly.
• A proactive approach and the confidence to ask questions when needed.
• The ability to manage multiple tasks and deadlines while remaining calm under pressure.

Responsibilities

• Responding to learner and stakeholder enquiries by telephone and email.
• Supporting online examinations and assessments.
• Uploading candidate data and assessment materials.
• Maintaining accurate records across CRM and assessment systems.
• Resolving learner access and platform queries.
• Scheduling meetings and coordinating with examiners and other external stakeholders.
• Tracking tasks and ensuring deadlines are met.
• Processing invoices, payments and associated administration.
• Working with Excel spreadsheets, reports and data.
• Producing reports and statistics from internal systems.
• Handling confidential and sensitive information securely.
• Supporting the wider team during busy assessment periods.

Skills

Administrative experience

IT skills

CRM systems

Data management

Office suite

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

CRM/database

Job description

Gordon Yates Recruitment Consultancy is recruiting a Learning and Assessment Administrator for a professional membership organisation in Central London. The role is a five-month fixed-term contract, 35 hours per week, with hybrid working (2 days in the office and 3 days from home) and an ASAP start.

You will support learners through the learning, examination and assessment process, handling enquiries, data, and reporting with accuracy and discretion in a busy team.