Hybrid IT Support Engineer | Mac/Windows & Automation

RVU Limited; London Borough of Southwark; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

10% discretionary bonus

Hybrid: 2 days in-office

Employer pension contributions

£300 work-from-home budget

25 days holiday

Private medical cover

Learning & training budget

Job summary

RVU Limited is seeking an IT Support Engineer to deliver 1st/2nd line support across our UK brands. You will work in a hybrid model with 2 days per week in our Tower Bridge office, assisting end users, managing devices, and supporting meeting room technology.

You’ll handle Google Workspace and Office 365 administration, Entra ID and Intune, and contribute to automation and knowledge sharing. A fast-paced environment offers training and a collaborative team.

Qualifications

• Proven 2+ years in 1st/2nd line end-user support across macOS and Windows.
• Experience supporting Google Workspace and/or Office 365.

Responsibilities

• Provide 1st/2nd line end-user support (remote and on-site) across Mac and Windows devices.
• Support and troubleshoot AV setups, meeting room tech and live events.
• Manage user and device lifecycle including onboarding, offboarding and provisioning.
• Administer Google Workspace and Office 365 including user/group management.
• Manage users and devices via Entra ID and Intune.
• Support core collaboration tools: Jira, Notion, Zoom, Slack, and related software.

Skills

macOS

Windows 10/11

Google Workspace

Office 365

Entra ID

Intune

AV/meeting tech

Freshservice

Jira

Notion

Zoom

Slack

Tools

Freshservice

Jira

Notion

Zoom

Slack

Job description

RVU Limited is seeking an IT Support Engineer to deliver 1st/2nd line support across our UK brands. You will work in a hybrid model with 2 days per week in our Tower Bridge office, assisting end users, managing devices, and supporting meeting room technology.

You’ll handle Google Workspace and Office 365 administration, Entra ID and Intune, and contribute to automation and knowledge sharing. A fast-paced environment offers training and a collaborative team.