Hybrid IT Support Engineer: 1st & 2nd Line (Term-Time)
Mackenzie Jones
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
Mackenzie Jones is seeking an IT Support Engineer (1st/2nd line) to support two London schools. The role is onsite, primarily in Clapham with occasional Belgravia visits, and operates during term-time with some home-working flexibility.
The ideal candidate has 3–4 years in 1st/2nd line IT support, strong Microsoft 365, SharePoint, and Intune experience, and will work closely with an IT Manager while an MSP handles 3rd line tickets.
Qualifications
- 3–4 years of experience in 1st/2nd line IT support
- Education sector experience preferred
- Eligible to work in the UK
Skills
Tools
Job description
Mackenzie Jones is seeking an IT Support Engineer (1st/2nd line) to support two London schools. The role is onsite, primarily in Clapham with occasional Belgravia visits, and operates during term-time with some home-working flexibility.
The ideal candidate has 3–4 years in 1st/2nd line IT support, strong Microsoft 365, SharePoint, and Intune experience, and will work closely with an IT Manager while an MSP handles 3rd line tickets.
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