Hybrid IT Maintenance Engineer — Field & Remote, Company Van

Project Freelance; Plymouth; Hybrid; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Company van provided for business use.

Birthday day off.

Additional life milestones day off.

Perkbox discounts.

Regular social events.

Career growth pathways.

Job summary

Flotek Group is seeking an IT Maintenance Engineer based from the Plymouth office with hybrid field duties. The role balances proactive maintenance, remote support, and on-site installations, with travel across the south-west using a company van. You will become the on-site technical representative for partner environments.

Ideal candidates have 3+ years in MSP/IT, strong Microsoft 365 and networking skills, and solid documentation abilities. On-call and overtime options accompany regular hours.

Qualifications

• 3+ years in MSP, Infrastructure, IT Support or Field Engineering.
• Strong Microsoft 365 administration and troubleshooting skills.
• Windows desktop and server support experience.
• Knowledge of Active Directory and Microsoft Entra ID.
• Networking fundamentals including switching, wireless, VLANs and firewalls.
• Excellent communications and documentation skills.

Responsibilities

• Undertake scheduled maintenance visits to partner sites as required.
• Provide remote IT and communications support via phone, email and remote tools.
• Perform infrastructure health checks and preventative maintenance activities.
• Support Microsoft 365, Windows, networking and end-user technologies.
• Assist with VoIP, internet connectivity and telephony troubleshooting.
• Maintain accurate documentation and ticket updates within HaloPSA.
• Support project delivery, installations and technology refresh programs.
• Act as Flotek's on-site technical representative and trusted advisor.

Job description

Flotek Group is seeking an IT Maintenance Engineer based from the Plymouth office with hybrid field duties. The role balances proactive maintenance, remote support, and on-site installations, with travel across the south-west using a company van. You will become the on-site technical representative for partner environments.

Ideal candidates have 3+ years in MSP/IT, strong Microsoft 365 and networking skills, and solid documentation abilities. On-call and overtime options accompany regular hours.