Hybrid IT Infrastructure Engineer: Network & Cloud

BRUSH careers; Loughborough; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Holiday allowance

Flexible and Hybrid working

Life insurance

Pension scheme

Employee Assistance Programme

GP24 remote GP services

BRUSHRewards

Family friendly policies

Bike2work scheme

Long service awards

Professional development

Job summary

BRUSH Group is seeking an IT Infrastructure Engineer in Loughborough to ensure secure, reliable connectivity across sites and to cloud environments. Reporting to the IT Infrastructure Manager, you will maintain network services, monitor performance, troubleshoot issues, and drive network-related projects.

You will collaborate with IT, MSPs, and business teams to implement changes, patch systems, and maintain security standards while supporting major incident response when required.

Qualifications

• Experience supporting enterprise networks and infrastructure environments.
• Familiarity with ITSM frameworks, ITIL v4 Foundation or higher.
• Hands-on incident, problem, request, and major incident management.
• Understanding of network lifecycle management, patching, firmware, vendor support.

Responsibilities

• Support the operation, maintenance, and continuous improvement of BRUSH Group network infrastructure across locations.
• Monitor network performance, availability, and capacity, and resolve issues to minimise disruption.
• Identify network configuration changes to support business and security needs.
• Assess, test, and implement approved network changes per change management and standards.
• Provide 2nd and 3rd line technical support for network incidents and service requests.
• Troubleshoot LAN, WAN, Wi-Fi, internet, cloud, and hosted environments.

Skills

Infrastructure engineering

Network support

ITIL v4

Incident management

Change management

Tools

ITSM tools

Job description

BRUSH Group is seeking an IT Infrastructure Engineer in Loughborough to ensure secure, reliable connectivity across sites and to cloud environments. Reporting to the IT Infrastructure Manager, you will maintain network services, monitor performance, troubleshoot issues, and drive network-related projects.

You will collaborate with IT, MSPs, and business teams to implement changes, patch systems, and maintain security standards while supporting major incident response when required.