IT Infrastructure & Networking Engineer — Hybrid Role

BRUSH Group; Loughborough; Hybrid; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Holiday 26 days + BH

Hybrid working

Life insurance 4x salary

Enhanced pension

EAP service

GP24 remote access

BRUSHRewards

Family friendly policies

Bike2work

Long service awards

Training & development

Job summary

BRUSH Group is seeking a Network/Infrastructure Engineer to ensure secure, reliable connectivity across sites, cloud and hosted environments. You’ll work with IT teams and MSPs to monitor, test, and implement network changes, provide escalation support, and help maintain lifecycle management and security standards.

The role requires experience in enterprise networks, change management, and incident handling, with a focus on delivering resilient IT services and collaboration across

Qualifications

• Experience in Infrastructure/Network roles for enterprise environments.
• Experience documenting network changes within a controlled change management framework.
• Knowledge of ITSM frameworks (ITIL v4 Foundation or higher preferred).
• Hands-on experience with incident, problem, request, and major incident management.
• Understanding of network lifecycle management, patching, firmware management, and vendor support requirements.

Responsibilities

• Support the operation, maintenance, and continuous improvement of the BRUSH Group network infrastructure across all business locations.
• Monitor network performance, availability, and capacity, proactively identifying and resolving issues to minimise business disruption.
• Identify network configuration changes required to support business, operational, security, and project requirements.
• Assess, document, test, and implement approved network changes in accordance with BRUSH Group change management processes and technical standards.
• Provide 2nd and 3rd line technical support for network-related incidents, problems, and service requests, ensuring issues are resolved within agreed service levels.
• Troubleshoot and resolve network connectivity issues across LAN, WAN, Wi‑Fi, internet, cloud, and hosted environments.
• Ensure all network changes and implementations comply with established standards, governance controls, and security requirements.
• Collaborate with colleagues across Infrastructure, Service Delivery, InfoSec and business teams to ensure network services effectively support operational requirements.

Skills

Networking

LAN/WAN

ITSM ITIL

Incident management

Security policies

Job description

BRUSH Group is seeking a Network/Infrastructure Engineer to ensure secure, reliable connectivity across sites, cloud and hosted environments. You’ll work with IT teams and MSPs to monitor, test, and implement network changes, provide escalation support, and help maintain lifecycle management and security standards.

The role requires experience in enterprise networks, change management, and incident handling, with a focus on delivering resilient IT services and collaboration across