Hybrid IT Field Engineer — On-Site Support & Networking

inTEC Group; Manchester; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Pension contribution

Ongoing training and certification

Career progression

Flexible & hybrid working

Job summary

inTEC Group is seeking an IT Field Engineer to provide on-site and remote support across the UK, based in Manchester with hybrid working. You will install, configure, and troubleshoot IT systems while delivering high-quality customer service.

This full-time role requires a driving license and willingness to travel; you’ll work with Microsoft 365, Azure, AD, server OS, and VMware/Hyper-V as part of a capable MSP team.

Qualifications

• Minimum two years IT support experience in a similar role.
• Solid knowledge of Microsoft 365, Azure and Windows Server environments.
• Experience with VMware/Hyper‑V, backup solutions (Veeam) and cloud technologies.
• Excellent communication skills, both verbal and written.
• Willingness to travel across the UK and work in a hybrid model.

Responsibilities

• Provide on-site technical support across the UK, including installations and troubleshooting.
• Respond to support queries via phone, email, and ticketing systems.
• Support server infrastructure and cloud services to maintain security and performance.
• Collaborate with project teams on migrations, deployments and office moves.
• Assist the helpdesk when not in the field and maintain SLAs.
• Maintain accurate documentation and update tickets in systems.

Skills

Two years IT experience

Verbal and written communication

People skills

Problem solving

Team player

Self-motivated learner

Tools

Microsoft 365

Azure

Windows Server

Active Directory

ADFS/Group Policy

VMware/Hyper-V

Veeam

Azure Virtual Desktop

RDS

Job description

inTEC Group is seeking an IT Field Engineer to provide on-site and remote support across the UK, based in Manchester with hybrid working. You will install, configure, and troubleshoot IT systems while delivering high-quality customer service.

This full-time role requires a driving license and willingness to travel; you’ll work with Microsoft 365, Azure, AD, server OS, and VMware/Hyper-V as part of a capable MSP team.