Hybrid Internal Account Executive: Customer Focus

PIB Group Services Ltd.; Warwick; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Hybrid work pattern

Barford office location

Bonus scheme

Benefits package

Job summary

Cooper Solutions, part of PIB Group, is seeking an Internal Account Executive to support customers in the retail automotive software sector. You will handle inquiries, assist Account Managers, and help with system implementations from our Barford office, with a hybrid working pattern.

This role suits a customer-focused individual with admin experience, strong organisational skills, and excellent communication. Training and development are encouraged in a supportive team culture.

Qualifications

• Previous experience in customer service or administrative roles.
• Organised with strong multitasking and a professional telephone manner.
• Technically competent and quick to learn core software.

Responsibilities

• Respond to customer support calls and emails.
• Support the Account Managers with tasks and projects.
• Remote customer training and system implementation.
• Month-end reporting.

Skills

Customer service

Admin support

Time management

Communication

Tools

Microsoft Office

Job description

Cooper Solutions, part of PIB Group, is seeking an Internal Account Executive to support customers in the retail automotive software sector. You will handle inquiries, assist Account Managers, and help with system implementations from our Barford office, with a hybrid working pattern.

This role suits a customer-focused individual with admin experience, strong organisational skills, and excellent communication. Training and development are encouraged in a supportive team culture.