Hybrid Infra Engineer: Microsoft/Azure Automation

Southampton City Council; Peacehaven; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Excellent with 15.2% employer contribu

Death in service benefit of x3 salary,

Generous holiday 25-31 days

Flexible working options

Family-friendly policies

Training and development

Health and wellbeing support

Veteran-friendly employer with the AFV

Job summary

Southampton City Council is seeking a 3rd Line Infrastructure Engineer to join a hybrid Microsoft and datacentre environment. You will lead on complex incident resolution, automation and lifecycle management across critical council services.

This hands‑on role supports systems underpinning vital council operations and frontline public services. You will troubleshoot cross‑platform issues, implement service improvements, and ensure infrastructure platforms remain secure, resilient and fully

Qualifications

• 3rd line infrastructure experience in an enterprise environment.
• Strong knowledge of Microsoft 365, Exchange Online, and hybrid Exchange.
• Hands-on Azure/Entra ID and Azure AD Connect experience.
• Deep on-prem Active Directory and Windows Server infrastructure expertise.
• Experience with VMware/Hyper‑V virtualization and SAN storage.
• Scripting with PowerShell for automation and runbooks.
• Experience with SCCM/Intune and monitoring with SCOM.

Responsibilities

• Provide third line (Level 3) technical support and problem resolution across infrastructure platforms.
• Support and enhance a hybrid Microsoft estate including Microsoft 365, Azure, Entra ID and Exchange Hybrid.
• Administer and maintain on prem Active Directory, Azure AD Connect, DNS, DHCP and Group Policy.
• Support Windows Server infrastructure (2019-2025) and Linux server estates.
• Manage and support virtualization platforms including VMware and Hyper‑V.
• Support end‑user and server patching via SCCM (Microsoft Configuration Manager) and Intune.
• Monitor infrastructure and applications using SCOM and respond to alerts and performance issues.
• Support Citrix virtual application and desktop environments.
• Support enterprise SAN storage platforms (IBM FlashSystem or equivalent).
• Develop, maintain and run PowerShell scripts and automation, including runbooks and runbook workers.
• Produce and maintain technical documentation, runbooks and standards suitable for a local government environment.
• Work with vendors, project managers and service teams to deliver infrastructure changes and improvements.

Skills

3rd line infrastructure

Microsoft 365

Exchange Online

Azure / Entra ID

Azure AD Connect

Active Directory

Windows Server 2019-2025

Linux servers

SCCM / ConfigMgr

Intune

SCOM

PowerShell scripting

VMware

Hyper-V

SAN storage

Backup platforms

Tools

SCOM

VMware

Job description

Southampton City Council is seeking a 3rd Line Infrastructure Engineer to join a hybrid Microsoft and datacentre environment. You will lead on complex incident resolution, automation and lifecycle management across critical council services.

This hands‑on role supports systems underpinning vital council operations and frontline public services. You will troubleshoot cross‑platform issues, implement service improvements, and ensure infrastructure platforms remain secure, resilient and fully