Hybrid Inbound Client Services Advisor

Simpler Law; Helsey; Hybrid; GBP 36,000 - 46,000; Full time

Benefits offered by this job

Company events

Company pension

Free on-site parking

Employee referral scheme

Staff incentives

28 Days Holiday (Including Bank Holidа

Increases with Length of Service

Job summary

Simpler Law is recruiting a Customer Service Adviser to join the Lincoln team on a hybrid basis, typically working 9am to 5:30pm. You will handle inbound client enquiries, build trust and promote our services, matching clients to the best option for their needs.

You will travel to Head Office in Lincoln one day a week, with the rest of the time based from home. The role offers a Genuine OTE with comprehensive benefits and a supportive team environment.

Qualifications

• Customer focused with excellent communication and organisational skills.
• Committed, ambitious and personally driven to perform to key KPIs.
• Administrative skills.
• Ability to build rapport with clients.
• Energetic team player.

Responsibilities

• Be a voice of the Simpler Law brand and maintain our proud level of service.
• Maintain accurate records of client calls.
• Deal with existing clients and ensure customer satisfaction at all times.
• Match clients to the best service.

Skills

Communication

Customer focus

Organisational skills

Team player

KPI driven

Job description

Simpler Law is recruiting a Customer Service Adviser to join the Lincoln team on a hybrid basis, typically working 9am to 5:30pm. You will handle inbound client enquiries, build trust and promote our services, matching clients to the best option for their needs.

You will travel to Head Office in Lincoln one day a week, with the rest of the time based from home. The role offers a Genuine OTE with comprehensive benefits and a supportive team environment.