Hybrid Hub & Helpdesk Coordinator - Elevate User Support

Urc5; United Kingdom; Hybrid; GBP 38,599 - 40,180; Full time

Job summary

A leading resource management company in the UK is looking for a proactive Hub and Helpdesk Coordinator to manage daily operations and provide user-focused support. The role involves acting as the first point of contact for inquiries, resolving queries, monitoring performance, and preparing regular reports. Ideal candidates should have strong organizational skills and be able to work within hybrid settings. The position offers a full-time permanent contract with a salary between £38,599 and £40,180 per annum.

Qualifications

• Proactive and organised individual.
• Experience in monitoring performance and resolving issues.
• Ability to prepare performance reports.

Responsibilities

• Oversee day-to-day operations of the helpdesk.
• Act as the first point of contact for enquiries.
• Coordinate closely with teams to ensure reliable service.

Job description

A leading resource management company in the UK is looking for a proactive Hub and Helpdesk Coordinator to manage daily operations and provide user-focused support. The role involves acting as the first point of contact for inquiries, resolving queries, monitoring performance, and preparing regular reports. Ideal candidates should have strong organizational skills and be able to work within hybrid settings. The position offers a full-time permanent contract with a salary between £38,599 and £40,180 per annum.