Hybrid HR Systems Support Officer

Rotherham Metropolitan Borough Council; Rotherham; Hybrid; GBP 29,000 - 31,000; Full time

Job summary

Rotherham Metropolitan Borough Council is seeking a HR Technical Support Officer to join the HR Service Centre at Riverside House in Rotherham. The role provides technical second line system support for HR and Payroll, helping users and maintaining workflows and processes.

Contract is 15 months, full time (37 hours), with a flexible model including home and on-site working. You will handle data securely under GDPR, perform data loads, develop improvements, and document procedures for users and

Responsibilities

• Provide technical second line system support for HR and Payroll users.
• Assist with the build and maintenance of system workflows and processes.
• Undertake system housekeeping and complete batch data loads.
• Develop and test system improvements and create/maintain control documents (user guides, working instructions, FAQs).
• Ensure GDPR and data security practices are applied.

Job description

Rotherham Metropolitan Borough Council is seeking a HR Technical Support Officer to join the HR Service Centre at Riverside House in Rotherham. The role provides technical second line system support for HR and Payroll, helping users and maintaining workflows and processes.

Contract is 15 months, full time (37 hours), with a flexible model including home and on-site working. You will handle data securely under GDPR, perform data loads, develop improvements, and document procedures for users and