Hybrid Facilities Services Administrator

Rotherham Metropolitan Borough Council; Rotherham; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Rotherham Metropolitan Borough Council is seeking a capable Facilities Services Assistant to join the Facilities Services team. The role focuses on providing comprehensive administrative support, handling data across multiple systems, and assisting with recruitment and helpdesk duties.

The post is temporary (initially 6 months), full-time (37 hours), with hybrid working arrangements after an initial training period.

Qualifications

• Has excellent administrative and organisational skills.
• Demonstrates strong attention to detail and accuracy.
• Confident using Microsoft Office applications, particularly Excel, Word and Outlook.
• Has experience of data entry and maintaining accurate records.
• Can handle confidential and sensitive information appropriately.
• Has excellent communication and customer service skills.
• Can manage competing priorities and work effectively under pressure.

Responsibilities

• Providing comprehensive administrative support across Facilities Services.
• Inputting, maintaining and updating data across systems and databases.
• Supporting the administration of employee absence management processes.
• Assisting with recruitment administration, including arranging interviews and records.
• Providing support to the Facilities Helpdesk and directing requests.
• Handling telephone, email and face-to-face enquiries professionally.
• Processing orders, service requests and invoices.
• Producing letters, reports and correspondence using Microsoft Office applications.
• Maintaining accurate records in line with data protection and audit requirements.
• Managing incoming and outgoing post and general office duties.
• Building positive relationships with colleagues, customers and external stakeholders.

Skills

Administrative skills

Data entry

Microsoft Office

Customer service

Attention to detail

Communication

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Rotherham Metropolitan Borough Council is seeking a capable Facilities Services Assistant to join the Facilities Services team. The role focuses on providing comprehensive administrative support, handling data across multiple systems, and assisting with recruitment and helpdesk duties.

The post is temporary (initially 6 months), full-time (37 hours), with hybrid working arrangements after an initial training period.