HR Support Officer

Civic Recruitment Limited; Wakefield; On-site; GBP 46,838,000 - 50,971,000; Full time

Job summary

Civic Recruitment Limited in Wakefield is seeking an HR Support Officer for a 2-month contract at £18.42 per hour under umbrella arrangements.

You will deliver accurate administrative support across the Human Resources team, handle recruitment administration, onboarding, payroll inquiries, employee records, and HR projects.

The role requires attention to data protection, high-quality customer service, and timely responses to managers, employees, and external stakeholders.

Qualifications

• Experience providing administrative support in an HR/office environment.
• Ability to handle confidential information with discretion.
• Experience with recruitment administration and onboarding processes.
• Familiar with computerized databases and HR systems.

Responsibilities

• Serve as the primary contact for HR inquiries via email, phone, and in person.
• Assist with recruitment administration, shortlisting, and interview scheduling.
• Prepare and post job advertisements; handle pre-employment checks and contracts.
• Support onboarding and maintain employee records; assist payroll inquiries.

Skills

Administrative support

HR systems

Customer service

Confidential information handling

Education

NVQ Level 3

Tools

HRIS

Applicant Tracking System

Job description

Contract | Civic Recruitment Limited | United Kingdom

Posted On 10/08/2026

Job Information

Human Resources

City Wakefield

Province West Yorkshire

Postal Code WF1

Job Description

2-month contract with a local authority

Summary

• The HR Support Officer position is a 2-month contract with a local authority, offering a rate of £18.42 per hour under an umbrella arrangement. This role is crucial for delivering precise and prompt administrative support across the Human Resources department. As the initial point of contact for HR and payroll inquiries, the HR Support Officer will assist with recruitment, onboarding, employee records management, payroll administration, and HR projects. The role demands a commitment to high-quality customer service and adherence to compliance standards.
  

Responsibilities

• Serve as the primary contact for HR-related inquiries via email, HR systems, phone, and in-person interactions.
  
• Offer expert advice and guidance on HR policies, processes, and procedures.
  
• Manage inquiries efficiently, ensuring responses are provided within agreed timelines.
  
• Deliver outstanding customer service to managers, employees, and external stakeholders.
  
• Support the entire recruitment administration process.
  
• Prepare and post job advertisements.
  
• Coordinate applications, shortlisting, and interview scheduling.
  
• Handle pre-employment checks, references, and right-to-work documentation.
  
• Draft employment contracts and onboarding materials.
  
• Assist new employees throughout the onboarding process.
  

Requirements

• Previous experience in an administrative capacity.
  
• Proficiency in managing confidential and sensitive information.
  
• Experience providing administrative support in a dynamic office setting.
  
• Familiarity with computerized systems and databases.
  
• Education to NVQ Level 3 or equivalent qualification and/or relevant experience.
  

Additional Information

• Working hours: 37 hours per week
  
• Location: Industrial Park, 41 Kenmore Road, Wakefield, West Yorkshire, WF2 0XE, United Kingdom
  
• Application deadline: 12th August 2026.