Hybrid HR Advisor for Complex ER & Policy Support

Keys; Halesowen; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

Keys in Halesowen is seeking an HR Advisor to deliver expert confidential HR support across multiple sites. You will be the first point of contact for staff and external stakeholders, providing clear guidance in line with policies and regulatory requirements while handling up to 50 complex cases with resilience and sound judgement.

This hybrid role offers WFH 4 days per week and 1 day in Halesowen, with a salary up to £34,000 per annum dependent on experience, reflecting market practice for

Qualifications

• CIPD Level 5 in HR Practice or equivalent experience
• Experience in managing complex ER issues
• Knowledge of employment law and HR best practice
• Ability to research, analyse and reason quickly within tight timeframes
• Ability to write and present information

Responsibilities

• Provide timely HR advice on absence, disciplinary, grievance, performance, probation and case management
• Coach managers in applying HR policies fairly and consistently
• Advise on employment matters including redundancy, TUPE and organisational change
• Maintain accurate records to support decisions and future reference
• Contribute to policy updates, employment documents and HR projects
• Manage a complex caseload with competing priorities and tight timescales
• Support general HR administration including issuing letters and change documents
• Uphold confidentiality while meeting safeguarding responsibilities
• Provide management with data on sickness, turnover, discipline, grievances, and performance to support timely HR issue resolution
• Carry out other duties to support business goals as required

Skills

ER case management

HR advice delivery

Policy compliance

Education

CIPD Level 5 in HR Practice

Job description

Keys in Halesowen is seeking an HR Advisor to deliver expert confidential HR support across multiple sites. You will be the first point of contact for staff and external stakeholders, providing clear guidance in line with policies and regulatory requirements while handling up to 50 complex cases with resilience and sound judgement.

This hybrid role offers WFH 4 days per week and 1 day in Halesowen, with a salary up to £34,000 per annum dependent on experience, reflecting market practice for