HR Advisor

Keys Children; Halesowen; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

Keys Children, based in Halesowen, is seeking an experienced HR Advisor to deliver expert, confidential HR support across multiple sites. You will be the first point of contact for staff and external stakeholders, providing clear, compliant advice in line with policies and regulatory requirements.

In this fast-paced role, you will work with another HR Advisor and HR managers to ensure a high-quality service across the organisation.

Qualifications

• CIPD Level 5 in HR or equivalent experience.
• Experience handling complex ER issues.
• Ability to work across multiple sites and maintain confidentiality.

Responsibilities

• Provide timely HR advice on absence, disciplinary, grievance and performance.
• Coach managers in applying HR policies.
• Advise on employment matters including redundancy and TUPE.
• Maintain accurate records and support HR projects.
• Handle a demanding caseload up to 50 cases.

Skills

HR advisory

ER case management

Employment law knowledge

Analytical reasoning

Education

CIPD Level 5 in Human Resource Practice

Job description

The following content displays a map of the jobs location - Halesowen

Up to £34,000 per annum (dependent on experience)

Working Hours:

37.5

Location:

Job Category:

Administrative

Region:

West Midlands

Business Area:

Support Centre

Package Description

Job Title: HR Advisor
Location: Halesowen
Salary: Up to £34,000 per annum (dependent on experience)
Working pattern: Hybrid – WFH 4 day p/w. 1 day p/w in Halesowen

About the role

Are you an experienced HR professional ready to take the next step in your career?We are looking for a HR Advisor to deliver expert, confidential HR support across multiple sites. Acting as the first point of contact for staff and external stakeholders, you will provide clear, consistent advice in line with policies, procedures and regulatory requirements.In this fast-paced role, you will work closely with another HR Advisor and HR managers, ensuring the delivery of a high quality, responsive service across the organisation. The right candidate will be able to hit the ground running, be confident handling a demanding caseload of up to 50 complex cases, demonstrating resilience, sound judgement and a proactive approach to problem solving.

Key Responsibilities

• Provide timely HR advice on absence, disciplinary, grievance, performance, probation and case management, ensuring compliance with legislation and company policies.
• Support and guide the HR Advisor, ensuring advice aligns with best practice and business needs.
• Coach managers in applying HR policies fairly and consistently.
• Advise on employment matters including redundancy, TUPE and organisational change, attending sites where needed.
• Maintain accurate records to support decisions and future reference.
• Contribute to policy updates, employment documents and HR projects.
• Manage a complex caseload with competing priorities and tight timescales.
• Support general HR administration including issuing letters and change documents.
• Uphold confidentiality while meeting safeguarding responsibilities.
• Provide management with data on sickness, turnover, discipline, grievances, and performance to support timely HR issue resolution.
• Maintain confidentiality while upholding safeguarding responsibilities.
• Carry out other duties to support business goals as required.

About you

• Essential: CIPD Level 5 in Human Resource Practice or equivalent experience
• Essential: Resilient to manage demanding colleagues and sensitive ER Issues
• Essential: Experience and knowledge in managing complex ER issues and supporting colleagues throughout these processes
• Sound knowledge of employment law and HR best practice
• Ability to research, analyse and reason logically within tight and conflicting timeframes
• Ability to write and present information

Due to the nature of the role, it is necessary for the appropriate level of criminal record disclosure to be undertaken (DBS).

Keys are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and can offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.