HR Advisor - Fixed Term

Keys; Halesowen; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

Keys is seeking a HR Advisor in Halesowen to deliver expert HR support across multiple sites. You will be the first point of contact for staff and external stakeholders, providing clear advice in line with policies and regulatory requirements while managing a demanding caseload of up to 50 cases.

Hybrid working pattern: 4 days remote and 1 day in the office. The role requires CIPD Level 5 or equivalent experience and a strong track record in ER case management, employment law, and confidential

Qualifications

• Experience handling ER issues and complex cases.
• Strong knowledge of employment law and HR best practice.
• Ability to analyse, research and reason under pressure.
• Excellent written and verbal communication skills.

Responsibilities

• Provide timely HR advice on absence, disciplinary, grievance, performance, probation and case management.
• Support and guide the HR Advisor to align with best practice and business needs.
• Coach managers in applying HR policies fairly and consistently.
• Advise on employment matters including redundancy, TUPE and organisational change, attending sites as needed.
• Maintain accurate records to support decisions and reference.

Skills

ER case management

Employment law knowledge

Analytical thinking

Communication skills

Education

CIPD Level 5 in Human Resource Practice

Job description

Job Title: HR Advisor
Location: Halesowen
Contract:MAT LEAVE
Salary:Up to £34,000 per annum (dependent on experience)
Working pattern: Hybrid - WFH 4 day p/w. 1 day p/w in Halesowen

About the role

We are looking for a HR Advisor to deliver expert, confidential HR support across multiple sites. Acting as the first point of contact for staff and external stakeholders, you will provide clear, consistent advice in line with policies, procedures and regulatory requirements. In this fast-paced role, you will work closely with another HR Advisor and HR managers, ensuring the delivery of a high quality, responsive service across the organisation. The right candidate will be able to hit the ground running, be confident handling a demanding caseload of up to 50 complex cases, demonstrating resilience, sound judgement and a proactive approach to problem solving.

Key Responsibilities

• Provide timely HR advice on absence, disciplinary, grievance, performance, probation and case management, ensuring compliance with legislation and company policies.
• Support and guide the HR Advisor, ensuring advice aligns with best practice and business needs.
• Coach managers in applying HR policies fairly and consistently.
• Advise on employment matters including redundancy, TUPE and organisational change, attending sites where needed.
• Maintain accurate records to support decisions and future reference.
• Contribute to policy updates, employment documents and HR projects.
• Manage a complex caseload with competing priorities and tight timescales.
• Support general HR administration including issuing letters and change documents.
• Uphold confidentiality while meeting safeguarding responsibilities.
• Provide management with data on sickness, turnover, discipline, grievances, and performance to support timely HR issue resolution.
• Maintain confidentiality while upholding safeguarding responsibilities.
• Carry out other duties to support business goals as required.

About you

• Essential: CIPD Level 5 in Human Resource Practice or equivalent experience
• Essential: Resilient to manage demanding colleagues and sensitive ER Issues
• Essential: Experience and knowledge in managing complex ER issues and supporting colleagues throughout these processes
• Sound knowledge of employment law and HR best practice
• Ability to research, analyse and reason logically within tight and conflicting timeframes
• Ability to write and present information

Due to the nature of the role, it is necessary for the appropriate level of criminal record disclosure to be undertaken (DBS).

Keys are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and can offer Military Awareness and support to our colleagues.

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• Salary Up to £34,000 per annum (dependent on experience)