HR Advisor

Keys; Halesowen; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

Keys in Halesowen is seeking an HR Advisor to deliver expert confidential HR support across multiple sites. You will be the first point of contact for staff and external stakeholders, providing clear guidance in line with policies and regulatory requirements while handling up to 50 complex cases with resilience and sound judgement.

This hybrid role offers WFH 4 days per week and 1 day in Halesowen, with a salary up to £34,000 per annum dependent on experience, reflecting market practice for

Qualifications

• CIPD Level 5 in HR Practice or equivalent experience
• Experience in managing complex ER issues
• Knowledge of employment law and HR best practice
• Ability to research, analyse and reason quickly within tight timeframes
• Ability to write and present information

Responsibilities

• Provide timely HR advice on absence, disciplinary, grievance, performance, probation and case management
• Coach managers in applying HR policies fairly and consistently
• Advise on employment matters including redundancy, TUPE and organisational change
• Maintain accurate records to support decisions and future reference
• Contribute to policy updates, employment documents and HR projects
• Manage a complex caseload with competing priorities and tight timescales
• Support general HR administration including issuing letters and change documents
• Uphold confidentiality while meeting safeguarding responsibilities
• Provide management with data on sickness, turnover, discipline, grievances, and performance to support timely HR issue resolution
• Carry out other duties to support business goals as required

Skills

ER case management

HR advice delivery

Policy compliance

Education

CIPD Level 5 in HR Practice

Job description

Job Title: HR Advisor
Location: Halesowen
Salary:Up to £34,000 per annum (dependent on experience)
Working pattern: Hybrid – WFH 4 day p/w. 1 day p/w in Halesowen

About the role

Are you an experienced HR professional ready to take the next step in your career? We are looking for a HR Advisor to deliver expert, confidential HR support across multiple sites. Acting as the first point of contact for staff and external stakeholders, you will provide clear, consistent advice in line with policies, procedures and regulatory requirements. In this fast-paced role, you will work closely with another HR Advisor and HR managers, ensuring the delivery of a high quality, responsive service across the organisation. The right candidate will be able to hit the ground running, be confident handling a demanding caseload of up to 50 complex cases, demonstrating resilience, sound judgement and a proactive approach to problem solving.

Key Responsibilities

• Provide timely HR advice on absence, disciplinary, grievance, performance, probation and case management, ensuring compliance with legislation and company policies.
• Support and guide the HR Advisor, ensuring advice aligns with best practice and business needs.
• Coach managers in applying HR policies fairly and consistently.
• Advise on employment matters including redundancy, TUPE and organisational change, attending sites where needed.
• Maintain accurate records to support decisions and future reference.
• Contribute to policy updates, employment documents and HR projects.
• Manage a complex caseload with competing priorities and tight timescales.
• Support general HR administration including issuing letters and change documents.
• Uphold confidentiality while meeting safeguarding responsibilities.
• Provide management with data on sickness, turnover, discipline, grievances, and performance to support timely HR issue resolution.
• Maintain confidentiality while upholding safeguarding responsibilities.
• Carry out other duties to support business goals as required.

About you

• Essential: CIPD Level 5 in Human Resource Practice or equivalent experience
• Essential: Resilient to manage demanding colleagues and sensitive ER Issues
• Essential: Experience and knowledge in managing complex ER issues and supporting colleagues throughout these processes
• Sound knowledge of employment law and HR best practice
• Ability to research, analyse and reason logically within tight and conflicting timeframes
• Ability to write and present information

Due to the nature of the role, it is necessary for the appropriate level of criminal record disclosure to be undertaken (DBS).

Keys are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and can offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for.

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• Salary Up to £34,000 per annum (dependent on experience)