Hybrid HR Administrator: People & Records Expert

Life Services Group; Birmingham; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Time off up to 25 days + bank holidays

Bonus up to £300–£500

4% matched pension

Life assurance 2x salary

MyStaffShop discounts

24/7 Employee Assistance Programme

Training and apprenticeship pathways

Free on-site parking

Job summary

Life Services Group in Sutton Coldfield is seeking an HR Administrator to be the first point of contact for colleagues on pay, pensions and paperwork. You’ll ensure starters, changes and leavers are processed accurately and on time, helping the team uphold Taking the Greatest Care.

You’ll handle HR queries, run starter/change/leaver/reference processes, maintain records, manage pension enquiries, and support reports for the People Services team.

Qualifications

• Organised and detail-oriented mindset with strong communication skills.
• Able to manage multiple tasks and respond to colleagues promptly.
• Comfortable with Microsoft Office, especially Excel, and HR systems.

Responsibilities

• Be the first point of contact for HR questions, directing to the right person as needed.
• Run starter, change, leaver and reference processes and meet service levels.
• Keep employee records accurate by chasing missing information and scanning documents.
• Handle pension enquiries from colleagues and providers.
• Manage Subject Access Requests and other information requests on time.
• Notify the Employee Relations Manager about adverse information.
• Pull together HR reports and metrics for the People Services team.
• Support People Advisers and Business Partners with meetings and paperwork.
• Carry out checks and audits to keep HR administration in good shape.

Skills

Organised

Attention to detail

Communication

Microsoft Office

Excel (intermediate)

HR systems

Customer service

Tools

Cloud-based HR system

Job description

Life Services Group in Sutton Coldfield is seeking an HR Administrator to be the first point of contact for colleagues on pay, pensions and paperwork. You’ll ensure starters, changes and leavers are processed accurately and on time, helping the team uphold Taking the Greatest Care.

You’ll handle HR queries, run starter/change/leaver/reference processes, maintain records, manage pension enquiries, and support reports for the People Services team.