Hybrid Housing Options Advisor | Prevent Homelessness

Pharmacyupdate; Corby; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

Pharmacyupdate is seeking a Housing Options Advisor in Northamptonshire. You will assess housing needs, provide tailored advice and help secure suitable accommodation, supporting individuals and families at risk of homelessness.

Working with landlords, letting agents and partner organisations, you will prevent homelessness, coordinate referrals and deliver a fair, confidential and customer-focused service in a hybrid office-based role (4 days in office, 1 day working from home).

Qualifications

• Experience in housing advice, homelessness prevention or housing options.
• Knowledge of homelessness legislation and prevention approaches.
• Ability to build relationships with customers and agencies.

Responsibilities

• Provide housing advice, initial assessments and triage for people who are homeless or at risk of homelessness.
• Identify and take action to prevent eviction and homelessness, providing timely advice and appropriate referrals.
• Manage a varied caseload, ensuring decisions and interventions comply with relevant homelessness legislation and statutory guidance.
• Liaise with landlords, letting agents, family members and external agencies to identify suitable housing solutions.
• Work collaboratively with multi‑agency partners to coordinate support for vulnerable individuals and families.
• Deliver a professional, empathetic and customer-focused service, particularly when dealing with complex or urgent housing situations.

Skills

Housing advice

Stakeholder engagement

Case management

Job description

Pharmacyupdate is seeking a Housing Options Advisor in Northamptonshire. You will assess housing needs, provide tailored advice and help secure suitable accommodation, supporting individuals and families at risk of homelessness.

Working with landlords, letting agents and partner organisations, you will prevent homelessness, coordinate referrals and deliver a fair, confidential and customer-focused service in a hybrid office-based role (4 days in office, 1 day working from home).