Hybrid Healthcare Shift Coordinator: Scheduling

Belmont Recruitment; Lancashire; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Uncapped Commission

Hybrid Working above Trigger Threshold

Health and Wellbeing EAP

Company Events

Monthly Prize Incentives

Free Parking

Career Growth

Job summary

Belmont Recruitment is seeking a Shift Coordinator to organise and manage healthcare staffing rotas, ensuring safe staffing levels and timely placements. You will liaise with service managers, bank/agency workers and other coordinators daily.

This role suits a highly organised communicator who thrives in a fast-paced environment and can juggle competing demands while delivering excellent customer service and accurate scheduling across NHS and care providers.

Qualifications

• Prior experience in an office environment or administrative role preferred.
• Strong organisational skills with keen attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to multitask effectively in a fast-paced setting while maintaining accuracy.
• Proficiency in using office software such as Microsoft Office Suite or similar tools.
• Ability to handle confidential information discreetly and professionally.
• A proactive attitude with the ability to anticipate needs and solve problems efficiently.

Responsibilities

• Manage and coordinate booking schedules for clients, vendors, and internal teams with precision and timeliness.
• Ensure the safe placement of experienced Health and Social care professionals, in-line with service user needs.
• Confirm bookings to clients and candidates via phone, email, or online systems, ensuring details are accurate and complete.
• Communicate proactively with clients and team members to resolve scheduling conflicts or changes promptly.
• Maintain organised records of all bookings, cancellations, and modifications in designated system.
• Assist with preparing necessary documentation or materials related to bookings for smooth fulfillment.
• Collaborate with other internal departments to optimise scheduling processes and improve efficiency.
• Provide exceptional customer service by addressing inquiries related to bookings quickly and professionally.

Skills

Communication skills

Organisational skills

Multitasking

Office software

Attention to detail

Confidential information handling

Tools

Microsoft Office

Job description

Belmont Recruitment is seeking a Shift Coordinator to organise and manage healthcare staffing rotas, ensuring safe staffing levels and timely placements. You will liaise with service managers, bank/agency workers and other coordinators daily.

This role suits a highly organised communicator who thrives in a fast-paced environment and can juggle competing demands while delivering excellent customer service and accurate scheduling across NHS and care providers.